{"id":217,"date":"2010-01-19T21:11:35","date_gmt":"2010-01-19T21:11:35","guid":{"rendered":"http:\/\/greenvehiclenetwork.com\/blog\/?p=217"},"modified":"2010-01-19T21:11:35","modified_gmt":"2010-01-19T21:11:35","slug":"chrysler-dealership-sues-woman-over-charging-her-too-low-a-price","status":"publish","type":"post","link":"https:\/\/www.charitycar.ca\/directory-portal\/chrysler-dealership-sues-woman-over-charging-her-too-low-a-price\/","title":{"rendered":"Chrysler Dealership Sues Woman Over Charging Her too Low a Price"},"content":{"rendered":"<div>\n<p>As reported in the New York Times, a crazy legal action makes you understand the adage \u201cIf it seems too good to be true, it probably is.\u201d<\/p>\n<p>And now a Chrysler dealership in Hopkins, Minn., is using that concept to sue a customer over a deal it says she should have known was an error.<\/p>\n<p>In October, Tammie Townsend of Golden Valley, Minn., bought the 2007 Chrysler Pacifica that she had been leasing for two years. She signed the papers to convert the lease to a sale, agreeing to pay $11,639, or about $6,000 less than the car\u2019s Blue Book value, James Eli Shiffer wrote in The Minneapolis Star Tribune on Saturday.<\/p>\n<p>And there\u2019s the rub. Walser Chrysler says that the price was \u201can administrative error,\u201d The Star Tribune reported. The dealership contacted Ms. Townsend two weeks after the purchase to say that it wanted an additional $7,000 or she needed to return the car.<\/p>\n<blockquote><p>\u201cShe was told several times what the [correct] price was,\u201d said Doug Sprinthall, vehicle operations director for Walser Automotive Group. \u201cWe made a clerical error.\u201d<\/p>\n<p>In fact, Mr. Sprinthall said, the dealership would have reimbursed Ms. Townsend if it had accidentally overcharged her.<\/p><\/blockquote>\n<p>But Ms. Townsend, whose husband recently lost his job, doesn\u2019t see it that way.<\/p>\n<blockquote><p>\u201cYou can\u2019t sell someone something and then come back and say: \u2018Whoops, I made a mistake. You have to pay more,\u2019 \u201d said Ms. Townsend, 40, a hairstylist who lives in Golden Valley.<\/p><\/blockquote>\n<p>Ms. Townsend said in a telephone interview on Monday that since the article about her situation appeared in The Star Tribune, she had been inundated with phone calls from people \u2014 \u201ceven people I don\u2019t know,\u201d she said \u2014 supporting her.<\/p>\n<p>The dealership has been getting phone calls, too, and those calls have also been backing Ms. Townsend, Mr. Sprinthall said on Tuesday.<\/p>\n<p>But he said some of those callers had misconceptions, thinking that the deal had been a straight sale. But it was a lease-buyback arrangement, he said. So there are essentially two contacts \u2014 the original contract for the lease, which set a purchase price for the car, and the contract for the actual purchase.<\/p>\n<p>\u201cWe\u2019re attempting to negotiate this out with Tammie right now,\u201d Mr. Sprinthall said, although Ms. Townsend said in an e-mail message on Tuesday that she had not heard anything about that from her lawyer.<\/p>\n<p>\u201cWe don\u2019t make a habit of suing customers,\u201d he said. \u201cI think we\u2019ll work it out, and we\u2019ll move on.\u201d<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>As reported in the New York Times, a crazy legal action makes you understand the adage \u201cIf it seems too good to be true, it probably is.\u201d And now a Chrysler dealership in Hopkins, Minn., is using that concept to sue a customer over a deal it says she should have known was an error. 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